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Restaurants/Hotels/Pubs

No two restaurants are alike. Customer preferences influence the type of teas and coffees you’ll need to offer – and dictate the way you serve them. Drury has been dealing with top restaurants, hotels and pubs for over 80 years and currently our customers can boast 30 Michelin stars between them. We will encourage you to match the drinks system to your customer requirements, which might well mean an espresso system. Equally, there are times when you’ll want the practicality of cafetières or the elegance of silver service filter coffee. Depending on how diverse your business is, you might require several different types of coffee service for banqueting and conferences perhaps, for room service or a bedroom drinks tray. With regard to tea, the Nation’s favourite drink, we can help you build a sophisticated and balanced tea menu.

There are three main aspects to consider: ingredient quality, equipment and staff training.

Ingredient Quality

Ingredient Quality With over 80 years’ experience in tea blending and coffee roasting, you can rest assured that we know our stuff. We can talk you through the best mix of products from our extensive range of coffees and help you choose black, green and white teas along with herbal teas and tisanes to formulate an eclectic and balanced tea menu that will, at the same time, excite your customers and prove profitable for you.

Equipment

Equipment More than any other market sector, in restaurants and hotels, there is a diversity of requirements for equipment. Sometimes there is no substitute for a traditional espresso machine and that’s where our equipment expertise comes in handy, as distributors of Italian-built Rancilio espresso machines and Ceado espresso grinders. For lounge service, the elegance of silver service filter coffee or cafetières cannot be surpassed. The demands of banqueting and breakfast service are quite different and you might need a bulk filter brewer or perhaps thermally insulted satellite urns for conferences with remote delegate self-service. Also, let’s not forget sundries and accessories. From tampers to sugar sticks and a vast array of point-of-sale material we can help put the finishing touches to your presentation.

Barista Training

Barista Training Above all else, staff training is crucial. You will not succeed if you do not pay attention to this aspect of your business. At Drury, we regard barista training as essential for these reasons:

• Consistent high quality – increased sales
• Less waste –more profit
• Happy customers – become regulars
• Happy staff – better job satisfaction

The term ‘barista’ is associated with espresso, but our trainers excel in all tea and coffee service methods. At Drury we don’t just pay lip service to training. It’s at the very heart of our proposition. We employ a team of experienced barista trainers, whose only job is to ensure that your staff are knowledgeable and able to deliver top quality teas and coffees on a consistent basis. This is a totally free service to customers actively purchasing Drury coffee. We can visit your premises or arrange training at our purpose-built barista training facility in our central London showroom.

By choosing Drury Tea and Coffee as your supplier you are getting our considerable experience in:

• Helping you choose from a top quality range of tea and coffee
• Advice on equipment selection
• Comprehensive technical service
• Free barista training
• Access to all the sundry supplies you’ll need
• Promotional items to help maximise your tea and coffee sales